NNyquest docs

Memory Privacy and Deletion

Your saved memory is associated with your account. It can include extracted facts, conversation summaries, searchable historical excerpts, and recent source details showing what was supplied to an answer.

Who can access memory

  • You can review saved facts in Settings → What Nyquest remembers and inspect available memory details on an answer.
  • Nyquest operators may access data for requested support, security investigations, or legal obligations as described in the privacy policy.
  • Model and embedding providers may process context sent to them. Their terms and data settings apply; BYOK uses your provider account.

Nyquest does not use your conversations or memories to train models. This is Nyquest's policy, not a guarantee about each provider's separate policy. Review your chosen provider's terms for sensitive work.

Memory must be readable by the service to supply context. It is not end-to-end encrypted. BYOK changes the provider account used for inference; it does not eliminate history stored by Nyquest.

Forget one saved fact

Open Settings → What Nyquest remembers, choose Forget on the entry, and confirm. That stored fact is archived and excluded from future recall.

Forgetting a fact does not erase its original message, other stored entries about the same subject, or text already displayed in a reply. The source conversation can still provide context. Review related entries or delete the source conversation if that is your intent.

Pin protects a fact from automatic decay and consolidation and gives it selection priority. It does not make the fact independently verified or change its scope.

Clear stored memory

Open Settings → Danger Zone → Delete Memory & Knowledge and type delete all memory to confirm.

This clears saved facts, summaries, semantic recall data, and stored memory-source snapshots for your account. It is irreversible.

Your conversations remain. Recent messages in a conversation can still be provided as context, and later exchanges can create new memory. Clearing memory is not a permanent opt-out from future memory processing. Signed-in browser chat currently has no global recall toggle; PAT chat-completion requests are stateless and skip this memory layer.

Delete a conversation

Open the conversation list, use the conversation's Delete control, and confirm. Deletion removes the conversation and its messages from the live service, along with associated source data. Source-linked facts are removed by this path, but independently stored facts or entries from other conversations may remain.

Deleting a conversation and clearing all memory are different actions. For a complete memory reset, review the saved-facts panel and use Delete Memory & Knowledge as needed. Deleting a conversation cannot be undone through the app.

Source-detail retention

The answer's Memory Context view is a recent explanation of supplied context, not a second permanent transcript. Detailed snapshots are available for up to seven days. Older answers may show only partial legacy excerpts or unavailable details.

Expiry of these details does not mean the original conversation or saved facts have been deleted.

Download your data

Use Settings → Download my data. The JSON file downloads directly in your browser; it is not emailed.

The export includes conversation text and saved facts along with other account data. It is capped at 1,000 conversations, 100 messages per conversation, and 500 facts, so it may not be a complete archive of a large account. Keep separate copies of important transcripts and files. Local artifact-vault items need a separate vault export, and the account JSON is not a backup of uploaded or generated file bytes.

Keep the downloaded JSON secure: it can contain private conversation content.

Account deletion and backups

Settings → Danger Zone → Delete account removes your account and its associated data from the live service. If you have an unspent wallet balance, request any refund before deletion or explicitly waive the balance in the deletion flow. See Refunds and Disputes.

Deletion from the live service does not instantly remove copies in existing backups. An encrypted backup made before deletion can retain the data until it expires under the backup retention schedule. Contact legal@nyquest.ai for retention details or an account-specific deletion question.

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